Utility Dive•28 days ago
The ADA deadline just moved. Utilities still need to act.
Key Takeaway
Utilities must continue to prioritize and invest in ADA compliance for their payment platforms, as the deadline extension does not negate existing obligations or the financial and legal risks of non-compliance, which can affect their operational stability and customer costs.
AI Summary
- •The Department of Justice (DOJ) has extended the ADA Title II web accessibility compliance deadline for utilities to 2027.
- •Despite the deadline extension, utilities' core obligations for accessible payment platforms remain unchanged and are still in effect.
- •Non-compliance with these accessibility requirements poses ongoing legal and financial risks for utilities, potentially leading to remediation costs and penalties.
- •This regulatory compliance issue impacts utilities' operational expenses, which can indirectly influence rates and service quality for large power consumers.
Topics
policy